JOB SUMMARY:

The FCE Manager reports directly to the Director of Operations and is responsible for overseeing the efficient running of the facilities as well as enhancing them for the future, in line with the long-term Masterplan. 

The FCE Manager assists the Director of Operations and the CFO in the execution of the transformational Long-Term campus Masterplan, as well as Medium-Term capital expenditures, which align with that long-term Masterplan. The FCE Manager is a problem solver that executes changes and enhancements to the campus that are aesthetically pleasing and aligned with the Masterplan, including integrated functionality, aesthetics, sequencing and priority. 

The FCE Manager is responsible for the overall daily housekeeping, cleaning, and facilities operations for TAS. The FCE manager supervises the daily work of the contracted housekeeping company, manages the Facilities Office, and coordinates the school facility reservation in order to ensure school cleanliness and safety. The FCE manager also oversees the Transportation Office to ensure safe, reliable, and efficient transportation services that support the needs of the school community. The FCE manager also oversees the daily operations of the mailroom, and acts as the primary TAS liaison with the 4th floor food service contractor ensuring effective communication and coordination. The FCE manager participates in the development of the Facilities Module within TAS’s open-source ERP system. Working closely with the ERP System Architect and other stakeholders, the Facilities Manager helps define facilities-related data requirements and provide operational input to support effective system design and implementation.

KEY RESPONSIBILITIES:

1. Executes facilities changes and enhancements to the campus that are within budget, aesthetically pleasing and aligned with the Masterplan, including integrated functionality, aesthetics, sequencing and priority.

2. Supervises, manages and evaluates the performance of the contracted housekeeping company through daily communication, generating work orders, daily spot checks in various parts of the buildings and resolving any issues, ensuring assigned tasks and expectations are completed per the agreed timelines.

3. Manages the Facilities Office by creating SOPs, providing training and guidance, coordinating schedules, approving service orders, creating performance standards and evaluating facilities staff.

· Knowledge of aesthetics, functionality, as well as concepts of effective facilities management. 

· Practical knowledge of design-related fields, with basic architectural and construction-engineering familiarity. 

· Knowledge of facilities support functions and a keen interest in learning facilities management and facilities management supervision. Experience welcome.

4. Manages the Facilities Office by creating SOPs, providing training and guidance, coordinating schedules, approving service orders, creating performance standards and evaluating facilities staff. 

5. Oversees the Facilities Supervisor whose primary duties are to manage the Sport Facilities Support Staff and to coordinate PE, Athletics and Rental schedules. 

6. Coordinates facilities and housekeeping schedules with Maintenance Department to avoid overlap and conflicts. 

7. Maintains relationships with outside vendors by coordinating housekeeping, moving, recycling, trash disposal and other facilities-related contractors. 

8. Oversees a transportation program with emphasis on service, safety, efficient routing, regulatory compliance, communications, budget and bus vendor management. 

9. Act as the primary TAS liaison with the 4th floor food service contractor, ensuring effective communication and coordination. 

· Provide the food service contractor with all relevant information, including TAS-required training, school calendars, operational schedules, and other related updates. 

· Review the monthly management fee invoices for accuracy and process payments in accordance with TAS procedures.

SELECTION CRITERIA:  

• College graduate. Minimum of five years of work experience in facilities management. Supervisory experience required.
• Must be able to translate English to/from Mandarin both written and verbal. Native Mandarin language capability (speaking, reading, listening and writing), some knowledge of Taiwanese dialect preferred. 
• Must have A or B type occupational health and safety manager certification. 
• Fire Safety Manager license is a plus. 
• Knowledge of outsourcing and contractor service with proven experience in vendor management. 
• Basic knowledge of cleaning chemicals and office equipment. 
• Understanding of route planning, scheduling systems, and geographic familiarity with the service area. 
• Knowledge of student transportation regulations and best practices. 
• Familiarity with local transportation laws and school district policies. 
• Knowledge of school bus safety standards and emergency protocols. 
• Ability to handle problems, concerns and challenging requests with effective problem-solving skills. 
• Strong communication and interpersonal skills.
• Knowledge of, and ability to use, Microsoft Office software. 
• Highly effective administrative and organizational skills with attention to details.
• Coordination skills. 
• Ability to generate error-free correspondence, reports and service provisions. 
• Basic knowledge of fire and safety regulations.

WORK SCHEDULE: 

07:30 AM to 16:30 PM; Monday – Friday, inclusive of 1 hour lunch break

This may be subject to change and schedule flexibility is expected per the facilities service requirements. Must be able to work overtime as required and take phone calls after hours.

HOW TO APPLY: 

Interested parties, please apply through this platform. Upload your latest English resume and complete the Support Staff Application form in English (you may download a fillable PDF file or Word doc below) for our review and consideration. 

• Support Staff Application form_Fillable_New Logo.pdf
• Support Staff Application form_SY2526.doc

Applicants are encouraged to apply as early as possible, as Taipei American School reserves the right to interview before the closing date and close the position once a suitable candidate is found.

Please note that direct applications via email or other channels will not be considered.