Upper School College Counseling Assistant
Interested candidates should apply no later than Monday, September 28, 2026.
Job Summary:
To provide high quality administrative, operational, communication, and event support to the College Counseling Office; serve as key initial point of contact for students, families, faculty/staff, outside university representatives, and external stakeholders; coordinate the logistics of college counseling programs, classes, and events; manage confidential application-related materials; develop and maintain digital and print communications; support the Director, College Counselors, and Office Manager with scheduling, maintaining calendars, and office operations; serve as executive assistant to the Director.
Key Responsibilities:
- University Relations & Visitor Experience: Represent TAS to important external stakeholders, coordinate university visits including scheduling, greeting, leading campus tours, managing event planning logistics, and ensuring a professional and welcoming experience.
- Event Planning & Program Coordination: Serve as primary administrative and logistical support for events and programs, including 100+ annual university visits as well as college fairs, student and parent presentations, workshops, and college counseling classes. Coordinate AV/IT needs, catering, outside vendors, facilities, and other event logistics to ensure outstanding event management and organization.
- Communications, Marketing & Design: Develop, coordinate, and maintain high-quality marketing materials (digital and print) to students, families, universities, and the broader school community. Update and maintain website pages and digital resources using Framer and other relevant platforms. Provide English-Mandarin translation for meetings, written materials, and other communications when needed.
- Application & Recommendation Document Management: Coordinate the collection, tracking, organization, and uploading of confidential teacher recommendation letters, maintain accurate records, communicate with faculty.
- Operations, Scheduling, & Administrative Support: Manage calendars and appointments for the office and counselors, respond to inquiries from students, families, faculty, and university representatives; maintain office supplies, materials and textbooks, student files, prepare purchase orders and work orders, provide administrative support to the Director and College Counseling team, serve as an adult supervisor to monitor students and guests during events and classes.
- Data, Systems, & Technology Support: Maintain accurate information within college counseling and school systems, including MaiaLearning, Parchment, Canvas, Canva, and other relevant platforms. Assist with data collection, document management, and implementation of office systems and processes.
- Special Projects: Assist Office Manager and Counseling Team in collecting confidential data, submitting reports, and facilitating other administrative support related to college counseling and other independent projects as assigned by the Director of College Counseling.
Selection Criteria:
- College or University graduate
- At least two years administrative experience
- Advanced level in written and spoken English and Mandarin
- Strong digital literacy and demonstrated ability to learn and use a range of software, databases, and platforms, including Microsoft Office, Word, Excel, Outlook, Power Point, Google Suite applications, Canva, Adobe, Framer, MaiaLearning, Parchment, Slate, Power School, Canvas, and other and capability to learn our specialized applications as required.
- Strong visual design and communication skills, with proficiency in graphic design, digital content creation, and maintaining web pages with experience using tools and platforms such as Canva, Adobe Creative Suite, Framer, or comparable platforms.
- Capable of using established hard copy and electronic filing systems.
- Flexibility to handle multitasking with effective organizational and prioritizing skills with attention to detail.
- Excellent interpersonal and communication skills, comfort leading tours of campus and hosting/greeting outside visitors and parents.
- Excellent problem-solving skills.
- Ability to handle confidential and sensitive information in a professional manner.
- Ability to think creatively and efficiently in implementing best practices and systems within the office to improve and/or maximize effectiveness and performance of the College Counseling office.
10-month position every school year
Work Schedule: 07:30 AM to 16:00 PM, inclusive 0.5 hour lunch break
To Apply
Interested parties, please apply through this platform. Upload your latest English resume and complete the Support Staff Application form in English (you may download a fillable PDF file or Word doc below) for our review and consideration. We will keep you posted on the status of your application. Please note that direct applications via email or other channels will not be considered. Applicants are encouraged to apply as early as possible, as Taipei American School reserves the right to close the selection process at any time.