Facilities Manager
Job Summary:
The Facilities Manager reports directly to the Director of Operations and is responsible for overseeing the overall daily housekeeping, cleaning, and facilities operations for all of the TAS buildings. The Facilities Manager supervises the daily work of the contracted housekeeping company, manages the Facilities Office, and coordinates the school facility reservation in order to ensure school cleanliness and safety. The Facilities Manager will also take on the responsibility of overseeing the Transportation Office to ensure safe, reliable, and efficient transportation services that support the needs of the school community.
The Facilities Manager also oversees the daily operation of the mailroom, and act as the primary TAS liaison with the 4th floor food service contractor ensuring effective communication and coordination. The Facilities Manager will participate in the development of the Facilities Module within TAS's open-source ERP system. Working closely with the ERP System Architect and other stakeholders, the Facilities Manager will help define facilities-related data requirements and provide operational input to support effective system design and implementation.
Key Responsibilities:
- Supervises and evaluates the performance of the contracted housekeeping company through daily communication, generating work orders, daily spot checks in various parts of the buildings and resolving any issues, ensuring assigned tasks and expectations are completed per the agreed timelines.
- Manages the Facilities Office by creating SOPs, providing training and guidance, coordinating schedules, approving service orders, creating performance standards and evaluating facilities staff.
- Oversees the Facilities Supervisor whose primary duties are to manage the Sport Facilities Support Staff and to coordinate PE, Athletics and Rental schedules.
- Coordinates facilities and housekeeping schedules with Maintenance Department to avoid overlap and conflicts.
- Maintains relationships with outside vendors by coordinating housekeeping, moving, recycling, trash disposal and other facilities-related contractors.
- Oversees a transportation program with emphasis on service, safety, efficient routing, regulatory compliance, communications, budget and bus vendor management.
- Act as the primary TAS liaison with the 4th floor food service contractor, ensuring effective communication and coordination.
- Provide the food service contractor with all relevant information, including TAS-required training, school calendars, operational schedules, and other related updates.
- Review the monthly management fee invoices for accuracy and process payments in accordance with TAS procedures.
Selection criteria:
- College graduate; Five years of work experience in facilities management. Supervisory experience required.
- Advanced level written and spoken English. Native Mandarin language capability (speaking, reading, listening and writing), some knowledge of Taiwanese dialect preferred.
- Requirement: A or B type occupational health and safety manager certification;
- Fire Safety Manager license will be a plus
- Knowledge of facilities support functions with at least 5 years of proven experience in facilities management supervision.
- Knowledge of outsourcing and contractor service with proven experience in vendor management.
- Basic knowledge of cleaning chemicals and office equipment.
- Understanding of route planning, scheduling systems, and geographic familiarity with the service area
- Knowledge of student transportation regulations and best practices
- Familiarity with local transportation laws and school district policies
- Knowledge of school bus safety standards and emergency protocols
- Ability to handle problems, concerns and challenging requests with effective problem-solving skills
- Strong communication and interpersonal skills
- Knowledge of, and ability to use, Microsoft Office software
- Highly effective administrative and organizational skills with attention to details
- Coordination skills
- Ability to generate error-free correspondence, reports and service provisions
- Basic knowledge of fire and safety regulations.
- Must be able to translate English to/from Mandarin both written and verbal.
Work schedule: 07:30 AM to 16:30 PM; Monday – Friday, inclusive of 1 hour lunch break
This may be subject to change and schedule flexibility is expected per the facilities service requirements. Must be able to work overtime as required and take phone calls after hours.
To Apply
Interested parties, please apply through this platform. Upload your latest English resume and complete the Support Staff Application form in English (you may download a fillable PDF file or Word doc below) for our review and consideration. We will keep you posted on the status of your application. Please note that direct applications via email or other channels will not be considered. Applicants are encouraged to apply as early as possible, as Taipei American School reserves the right to close the selection process at any time.