Director of Risk Management
JOB TITLE: Director of Risk Management, Activities and Travel (DRM)
SCALE: Administrator
CONTRACT: 12 Month Schedule
SUPERVISOR: Chief Financial Officer
PURPOSE
The Director of Risk Management, Activities and Travel is responsible for identifying, assessing, and managing risks that may impact the safety, operations, reputation, and regulatory compliance of the School. This role supports leadership by embedding a strong risk-aware culture while ensuring students, staff, and stakeholders operate in a safe and resilient environment. It also operationalizes essential risk mitigation strategies by directly managing the risk-sensitive area of Activities and Travel.
JOB SUMMARY
The DRM provides leadership and oversight regarding TAS’ business risks, with the exception of cyber security risk.
The DRM chairs the Management Risk Committee; he/she is responsible for setting its agenda, for calling regular as well as extraordinary emergency meetings. These responsibilities include the report from the Management Risk Committee, which then escalates to the Board Risk Taskforce. The DRM keeps the school’s risk registry up to date and is responsible for directing and assigning tasks to members of the Management Risk Committee to mitigate and address the risks therein.
The main operational risks of the school relate to student activities and travel. Checking, vetting, documenting, mitigating travel and activities risk is one of the main functions of the Office of Activities and Travel (OAT). The DRM oversees and manages the OAT and is responsible for successful risk-mitigated delivery of OAT services. This Role will collaborate closely with the Child Safeguarding lead about all aspects of child safety risks and student risk exposures handled by the OAT.
The DRM plays a critical role in emergency preparedness, including evacuation procedures, campus logistics, and security protocols, ensuring the school remains ready to respond effectively to any operational or safety challenge. In collaboration with the CFO, the DRM has direct responsibility for addressing high profile risk issues relating to Emergency Evacuation and Business Continuation Plans.
The DRM , in close collaboration with the Director of Operations and the CFO, ensures compliance with safety standards and regulatory requirements, proactively identifies and mitigates operational risks, and develops crisis readiness plans to safeguard students, staff, and visitors. This role collaborates closely with senior leadership, external partners, and internal teams to deliver efficient, safe, and sustainable operational solutions that support the school’s mission and strategic objectives. Key responsibilities include managing vendor relationships, overseeing system updates, and conducting staff training.
The DRM plans and executes fire drills, earthquake drills, shelter-in-place drills and other necessary safety activities. In collaboration with the CFO, the DRM studies, analyzes, anticipates and addresses new risk-related issues that may arise over time.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Management Risk Committee
- Serve as the Chair of the Management Risk Committee, coordinating with members the analysis of the registry and ensuring timely execution of mitigation actions.
- Crete live KPIs of Risk Registry monitoring in collaboration with the ERP Project Manager, to integrate live and visual risk dashboard.
- Analyzes and reports on any situations potentially impacting the reputational risk of the school.
Management of OAT
- Serve as manager of the Office of Activities and Travel, supervising two staff members who are dedicated for logistical support and risk mitigation support (including trip vetting and release of liabilities)
- The OAT manager interacts professionally with internal stakeholders (colleagues that organize the activities) and parents, as well as vendors. The DRM ensures timely, friendly, and risk-vetted service to all stakeholders in the OAT.
Risk Management, Emergency and Crisis Preparedness
- Lead the Risk Management Committee with the CFO and act as the primary owner of the school’s risk registry.
- Design and execute a comprehensive risk management program addressing plant, operational, and compliance risks under Taiwan and U.S. law.
- Develop and maintain crisis readiness plans, including emergency communication protocols, evacuation procedures, and security measures.
- Oversee the facilities, security, and occupational safety departments.
- sentiment-based KPIs for both programs.
- Strategically addresses and anticipates risk exposures. Proactively interacts with the authorities concerning compliance, and acts as bridge for good governmental relations concerning risk compliance.
- Act as the main liaison between TAS and AIT
Operational Campus Risks Oversight
- Collaborates with the Director of Operations about physical aspects of risk.
- Collaborates with the CFO in analyzing and creating KPIs and tracking of the school’s risk and environmental impact footprint
Management of Workplace safety officer
- Supervises the Workplace safety officer and reports to upper management any issues relating to workplace risks.
- Collaborates with the CFO in analyzing and creating kpis and tracking of the school’s workplace environmental and quality of life footprint
Risk Governance & Framework
- Develop, implement, and maintain the organization’s risk management framework, policies, and procedures in line with recognized standards (e.g. ISO 31000, ISO 22361).
- Establish and maintain a comprehensive risk register covering academic, operational, safeguarding, health and safety, and reputational risks.
- Coordinate regular risk assessments and reviews across campus, departments and administrative functions.
Risk Culture & Training
- Promote a proactive risk culture through staff engagement, training, and awareness program.
- Deliver risk management workshops and guidance to school leaders, teachers, and support staff.
- Prepare clear risk reports and dashboards for senior management and governance boards.
OTHER EXPECTATIONS
- Maintain up-to-date knowledge of government requirements concerning risk including laws, regulations, and best practices impacting school risk exposures, particularly in safety and compliance.
- Foster collaborative relationships across departments, parents and outside representatives, and demonstrate strong team leadership
- Participates in the Administrative meetings and collaborates with administrative team.
- Creates risk dashboards with quantitative kpis.
- Collaborates with the ERP project lead to integrate work registry and risk kpi monitoring in the school’s ERP.
- Performs additional duties as assigned by the Head of School and/or CFO.
QUALIFICATIONS
- Advanced degree in Risk Management, Business Administration, International Relations, Law, or a related field is preferred.
- Minimum of 8–10 years of proven leadership experience in Risk Management, Operations, Facilities, or Business Administration. This must include a successful track record in risk operations, with a strong preference for experience within an educational institution; however, equivalent experience within a complex government setting or large-scale international organization will also be highly valued.
- Native-level English fluency; bilingual ability in Mandarin would be a plus.
- Expertise in planning, risk management, and compliance.
- Knowledge of financial planning, and budget management.
- Exceptional communication, leadership, and problem-solving skills.
- Proficiency in operational and risk systems, data analytics, and project management tools.
To Apply
Interested applicants should submit a resume, cover letter and contact information for three professional references through the online link below. Please note that direct applications via email or other channels will not be considered.
Applicants are encouraged to apply as early as possible, as Taipei American School reserves the right to close the selection process at any time.